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Sr. Manager - Operations.

10 - 15 Years


Not Disclosed by Recruiter

Posted: 19 days ago

Job Description

Position: Sr. Manager Operations

Location: Mohali, India

Job Responsibilities

1. Maintain standardize operational workflows to ensure efficiencies, quality outcome and maximized revenue.
2. Effectively use existing dashboard reporting to maintain and use to demonstrate key highlights.
3. Able to bring improvements in processes through initiatives in all RCM functions that drive business value.
4. Day to day management of client deliverables and escalation.
5. Able to identify process gaps and initiate discussions with client and should be able to effectively articulate the benefits.
6. Establish a robust quality assurance utility & culture that focuses operations management on improving service quality, minimizing cost of errors and poor processing.
7. Develop a strong and high performing team that ensures good quality of work for clients & establishes and maintains Quality improvement activities according to regulatory requirements, policies, procedures and contractual agreements.
8. Review performance of different processes regularly with the team and with process owners.
9. Should be able to identify and suggest automation opportunities.

Required Qualifications & Skills

1. Post Graduate in Business Management
2. Minimum 10+ years of experience of operations management in RCM Process. At least 4 years of managerial experience.
3. Experience in end to end RCM/RPM, Medical Billing, payment posting, claim processing etc.
4. Excellent communication, analytical, organizational and Team management skills.
5. Interpersonal skills to co-ordinate the various processes and employees.
6. Commercial knowledge and ability to work on spreadsheets.
7. Ability to manage line of business with core team.
8. Excellent American English skills commensurate with US Healthcare customer expectation.

Appropriate job applications can be shared at

Salary: Not Disclosed by Recruiter
Industry: KPO / Research / Analytics
Employment Type: Full Time, Permanent

Company Profile

IDS Infotech Ltd.
Established in 2012, IDS-Argus Healthcare Services Private Limited is a joint venture between IDS Infotech Limited (India) and Argus Holding Company LLC (USA). IDS-Argus Healthcare Services Private Limited employs over 200 professionals. IDS-Argus is headquartered in Mohali, with its second office located in New Delhi (Noida), India.IDS-Argus uses seamless global delivery network and extensive domain expertise to help any type of business to achieve rapid and sustainable cost savings, improve cash flow and drive top-line growth. IDS-Argus applies the latest technological advances, a highly educated workforce and total customer commitment to provide cost-effective solutions to our clients in the US.
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Contact Details

Contact Company:IDS Infotech Ltd.